SCAN.COM

Driving bookings through healthcare storytelling.

Driving bookings through healthcare storytelling.

INFO

Scan.com is a healthcare marketplace that connects patients with fast, affordable diagnostic imaging. I led the development of organic and paid social campaigns designed to drive scan bookings across multiple healthcare categories. Using audience insights and performance-driven storytelling, I created campaigns that built trust and turned awareness into bookings.

ROLES

Paid Social
Motion Design
Creative Strategy
Performance Marketing
Campaign Development

IMPACT

AUDIENCE-FIRST STORYTELLING

Transformed complex healthcare topics into clear, engaging campaigns tailored to different audience motivations and stages of awareness.

SCALABLE CREATIVE SYSTEM

Built a repeatable framework for testing educational, emotional, preventative, and trust-based messaging across channels.

STORYTELLING THAT DRIVES ACTION

Created compelling content that educated audiences, built trust, and encouraged proactive health decisions.

Understanding the Audience

I started by gathering audience insights from performance data, customer feedback, market research, and internal learnings to better understand what motivates people to book a scan.

Building the Framework

Using these insights, I developed a creative framework that mapped audience motivations to distinct messaging angles and campaign strategies.

Creating the Campaigns

With the framework in place, I created organic and paid campaigns tailored to different audience segments, testing a variety of narratives, formats, and creative approaches.

TRUST AND AUTHORITY

CONVENIENCE AND EASE

Emotional Reassurance

EDUCATION & AWARENESS

Optimizing Performance

As campaigns launched, I continuously analyzed performance data to identify winning concepts, refine messaging, and scale the ideas that resonated most.

© 2026 KLHR DESIGN

© 2026 KLHR DESIGN

© 2026 KLHR DESIGN